![]() ![]() The drive must be mounted to the filesystem in order for CrashPlan to read it. ![]() Because it's running as this user, it cannot access the Network drive you've mapped to a drive letter as a logged in user.ĬrashPlan does not support UNC, so using a UNC path or an IP address is not possible. This is how Windows mounts those drives to the filesystem.ĬrashPlan runs as the SYSTEM user on Windows, which is used for running system-wide services. ![]() In Windows, Mapped drives are only accessible by the user that is logged in when the drives are mapped. Net use S: \\10.10.42.50\plindqui /USER:10.10.42.50\plindquiĬan enyone explain in simpler words this. The raw command is this (replace contents inside angle brackets and remove the angle brackets): Without the IP (or desktop name if Windows) it does not work. The key element of the net use command is the /USER:ip\username syntax. It is highly likely, however, that you'll get answers if you post in the support forum. If you do not feel comfortable using a command-line, you should stop now.ĬrashPlan support is not able to respond to questions about Windows mapped drives. This method for backing up a mapped drive requires an advanced level of knowledge with Windows. It is not supported by CrashPlan so proceed at your own risk. If you would like to back up a mapped drive on Windows, this article describes an unofficial method for doing so. This is an OS level restriction built into Windows. I guess i need some help following these steps outlined in this article:ĬrashPlan does not support backing up mapped drives on Windows.ĬrashPlan runs as a Windows service and therefore cannot access drives mounted by a user. ![]()
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